Admin order details inaccessible for some stores in Shopify mobile app
Incident Report for Shopify
Resolved
This incident has been resolved.
Posted 19 days ago. Jun 06, 2019 - 11:39 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 19 days ago. Jun 06, 2019 - 11:38 EDT
Identified
Merchants using the Shopify mobile app for iOS 8.14.0 and up are unable to load order details. We have identified the fix and are monitoring results.
Posted 19 days ago. Jun 06, 2019 - 11:34 EDT
Update
We are continuing to investigate this issue.
Posted 19 days ago. Jun 06, 2019 - 11:27 EDT
Update
We are continuing to investigate this issue.
Posted 19 days ago. Jun 06, 2019 - 11:25 EDT
Investigating
Some stores using the Shopify mobile app are experiencing issues accessing orders. We’re investigating and will keep you updated.
Posted 19 days ago. Jun 06, 2019 - 11:24 EDT
This incident affected: Admin and API & Mobile.