UPS shipping rates not available at checkout
Incident Report for Shopify
This incident has been resolved.
Posted Nov 14, 2019 - 01:29 EST
We are continuing to monitor for any further issues.
Posted Nov 14, 2019 - 01:07 EST
Some stores are seeing no UPS shipping rates displayed to customers at checkout. If you use UPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders.

UPS shipping rates from Shopify Shipping are not affected

UPS is working on a solution and we’ll keep you updated.
Posted Nov 14, 2019 - 01:06 EST
This incident affected: Third party services.