Unexpected problem with parts of Shopify admin
Incident Report for Shopify
Resolved
We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Posted 5 days ago. Nov 13, 2017 - 18:25 EST
Monitoring
The issue has been addressed, and we’re currently making sure everything is back up and running.
Posted 5 days ago. Nov 13, 2017 - 18:16 EST
Update
We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon.
Posted 5 days ago. Nov 13, 2017 - 14:29 EST
Update
We are aware of reports that some parts of Shopify admin (customizing navigation menus, product search, draft orders) for a small number of shops is experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted 5 days ago. Nov 13, 2017 - 14:13 EST
Update
We are aware of reports that some parts of Shopify admin (customizing navigation menus, product search, draft orders) for a small number of shops is experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted 5 days ago. Nov 13, 2017 - 14:12 EST
Investigating
We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon.
Posted 5 days ago. Nov 13, 2017 - 14:11 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 5 days ago. Nov 13, 2017 - 14:04 EST
Identified
The issue has been identified and a fix is being implemented.
Posted 5 days ago. Nov 13, 2017 - 14:02 EST
Investigating
We are aware of reports that some parts of Shopify admin (customizing navigation menus, product search, draft orders) for a small number of shops is experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted 5 days ago. Nov 13, 2017 - 13:52 EST