All Systems Operational
Admin   Operational
Checkout   Operational
Reports and Dashboards   Operational
Storefront   Operational
API & Mobile   Operational
Support   Operational
Third party services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Storefront Response Time
Fetching
Admin Response Time
Fetching
API Response Time
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Past Incidents
Jun 23, 2018

No incidents reported today.

Jun 22, 2018
Resolved - Search results should be up-to-date.
Jun 22, 14:48 EDT
Monitoring - A fix has been implemented and we're watching until the results catch up to realtime.
Jun 22, 14:17 EDT
Investigating - The search function in the Shopify admin and on Shopify web pages is returning outdated results. We’re working on a solution and will keep you updated.
Jun 22, 13:55 EDT
Jun 21, 2018
Resolved - This incident has been resolved.
Jun 21, 12:18 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 21, 12:11 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 21, 12:07 EDT
Investigating - Some customers are having trouble to login to their Shopify admin. We’re working on a solution and will keep you updated.
Jun 21, 11:58 EDT
Jun 20, 2018
Resolved - This incident has been resolved.
Jun 20, 21:34 EDT
Monitoring - Issue is addressed
Jun 20, 21:13 EDT
Identified - We're working on a fix to address the issue…
Jun 20, 19:38 EDT
Investigating - We are experiencing an interruption in service preventing checkouts from being completed for some stores using currencies like Icelandic krón, Paraguayan guaraní and Chilean peso. We’re working on a solution and will keep you updated.
Jun 20, 18:24 EDT
Resolved - This incident has been resolved.
Jun 20, 16:14 EDT
Update - The best way to temporarily fix the issue while we further investigate is to either: (1) unpublish your line item script in the Script Editor app, or (2) disable Avalara and have Shopify calculate taxes on the checkout instead
Jun 20, 15:43 EDT
Identified - We are experiencing issues for Shopify Plus merchants using Avalara and publishing line item scripts at the same time.
Jun 20, 13:19 EDT
Resolved - This incident has been resolved.
Jun 20, 16:09 EDT
Monitoring - Root issue is fixed… all is back to normal and webhooks are catching up. We're monitoring.
Jun 20, 15:41 EDT
Identified - There are some delays on webhooks as well. We have identified the problem and are working on resolving it as quickly as possible.
Jun 20, 15:18 EDT
Investigating - We’re experiencing an interruption in service, causing slower than usual page loading for some stores. We are also experiencing reduced service around apps and development store features. We’re working to resolve this issue as quickly as possible and will keep you updated.
Jun 20, 13:57 EDT
Jun 19, 2018

No incidents reported.

Jun 18, 2018
Resolved - This incident has been resolved.
Jun 18, 21:15 EDT
Investigating - Some stores are having trouble loading installed apps in the admin. We’re working on a solution and will keep you updated.
Jun 18, 20:04 EDT
Jun 17, 2018
Resolved - This incident has been resolved.
Jun 17, 09:24 EDT
Monitoring - Some stores are temporarily unable to purchase USPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected.

We’re working on a solution and will keep you updated.
Jun 17, 07:27 EDT
Jun 16, 2018
Resolved - This incident has been resolved.
Jun 16, 15:40 EDT
Update - Service has returned to normal and we are continuing to monitor it.
Jun 16, 12:56 EDT
Investigating - We’re experiencing an interruption in service, causing a small subset of stores to be intermittently inaccessible. We’re working to resolve this issue as quickly as possible and will keep you updated.
Jun 16, 12:20 EDT
Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.