All Systems Operational
Admin   Operational
Checkout   Operational
Reports and Dashboards   Operational
Storefront   Operational
API & Mobile   Operational
Support   Operational
Third party services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Storefront Response Time ?
Fetching
Admin Response Time ?
Fetching
API Response Time ?
Fetching
Past Incidents
Oct 23, 2018

No incidents reported today.

Oct 22, 2018

No incidents reported.

Oct 21, 2018

No incidents reported.

Oct 20, 2018

No incidents reported.

Oct 19, 2018

No incidents reported.

Oct 18, 2018
Resolved - This incident has been resolved.
Oct 18, 15:58 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 15:01 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 18, 14:59 EDT
Investigating - We’re experiencing an interruption in service, causing some stores to be inaccessible. We’re working to resolve this issue as quickly as possible and will keep you updated.
Oct 18, 14:52 EDT
Resolved - This incident has been resolved.
Oct 18, 15:10 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 15:01 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 18, 14:54 EDT
Investigating - The search function in the Shopify admin and on Shopify web pages is loading old results. We’ve identified the problem and we’re working on a solution.
Oct 18, 14:31 EDT
Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018
Resolved - This incident has been resolved.
Oct 13, 23:26 EDT
Monitoring - Some stores are temporarily unable to purchase UPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected.

We’re working on a solution and will keep you updated.
Oct 13, 23:15 EDT
Oct 12, 2018
Resolved - We’ve fixed the problem and all stores are working normally.
Oct 12, 10:04 EDT
Monitoring - The problem has been addressed, and we’re making sure everything is running smoothly.
Oct 12, 10:02 EDT
Identified - We’ve identified the problem and we’re working on a solution.
Oct 12, 10:01 EDT
Investigating - Some stores are having trouble accessing their Shopify admin. We’re working on a solution and will keep you updated.
Oct 12, 10:00 EDT
Oct 11, 2018
Resolved - This incident has been resolved.
Oct 11, 15:53 EDT
Investigating - Draft orders on some stores are not having discounts applied. We’re working on a solution and will keep you updated.
Oct 11, 15:30 EDT
Oct 10, 2018

No incidents reported.

Oct 9, 2018
Resolved - This incident has been resolved.
Oct 9, 11:31 EDT
Monitoring - Some stores are temporarily unable to purchase UPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected.

We’re working on a solution and will keep you updated.
Oct 9, 11:29 EDT