All Systems Operational
Admin Operational
Checkout Operational
Reports and Dashboards Operational
Storefront Operational
API & Mobile Operational
Support Operational
Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Storefront Response Time
Fetching
Admin Response Time
Fetching
API Response Time
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Past Incidents
Apr 24, 2017

No incidents reported today.

Apr 23, 2017

No incidents reported.

Apr 22, 2017
Resolved - This incident has been resolved.
Apr 22, 20:16 EDT
Monitoring - Fedex is experiencing an unexpected technical issue. If you've added Fedex to a shipping zone, then shipping rates from Fedex aren't appearing at checkout. This means that some customers can't complete their purchase.

We recommend that you add rates from another carrier to shipping zones where Fedex is active. If there are no carrier services available, add a price-based or weight-based rate.

We'll post an update on this page when Fedex is back up and running.
Apr 22, 19:46 EDT
Apr 21, 2017

No incidents reported.

Apr 20, 2017
Resolved - This incident has been resolved.
Apr 20, 07:40 EDT
Identified - Shopify admin, and checkout on all sales channels, may be be unavailable for some shops for the next 15 minutes due to planned maintenance. We apologize for the inconvenience and will be fully up and running soon.
Apr 20, 06:58 EDT
Apr 19, 2017

No incidents reported.

Apr 18, 2017
Resolved - We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Apr 18, 23:08 EDT
Monitoring - We are aware that Shopify storefront and admin search results are taking longer than normal to reflect the current state of some shops. Our operations engineers are working diligently to reduce these delays. Sorry for the inconvenience - things will be back to normal soon!
Apr 18, 20:27 EDT
Update - We are aware of reports that searching on Shopify admin and storefronts for some shops is experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Apr 18, 18:22 EDT
Identified - We are aware of reports that Shopify admin and storefront for some shops are experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Apr 18, 15:07 EDT
Apr 17, 2017
Resolved - This incident has been resolved.
Apr 17, 20:06 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 19:50 EDT
Investigating - Some storefronts are currently inaccessible. We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon.
Apr 17, 19:31 EDT
Resolved - This incident has been resolved.
Apr 17, 09:52 EDT
Monitoring - Fedex is experiencing an unexpected technical issue. If you've added Fedex to a shipping zone, then shipping rates from Fedex aren't appearing at checkout. This means that some customers can't complete their purchase.

We recommend that you add rates from another carrier to shipping zones where Fedex is active. If there are no carrier services available, add a price-based or weight-based rate.

We'll post an update on this page when Fedex is back up and running.
Apr 17, 09:25 EDT
Resolved - This incident has been resolved.
Apr 17, 09:16 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 17, 09:16 EDT
Investigating - We are aware of reports that Shopify admin for some shops are experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Apr 17, 07:50 EDT
Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.

Apr 13, 2017

No incidents reported.

Apr 12, 2017

No incidents reported.

Apr 11, 2017

No incidents reported.

Apr 10, 2017
Resolved - We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Apr 10, 15:28 EDT
Monitoring - The issue has been addressed, and we’re currently making sure everything is back up and running.
Apr 10, 15:24 EDT
Identified - We are aware of reports that Shopify is experiencing problems across all shops. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Apr 10, 15:22 EDT
Resolved - We’ve fixed the problem and the Facebook social channels appear to be functioning normally. Thanks for your patience!
Apr 10, 13:07 EDT
Monitoring - The issue has been addressed, and we’re currently making sure everything is back up and running.
Apr 10, 13:03 EDT
Identified - We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon!
Apr 10, 12:15 EDT
Investigating - We are aware of reports that the Facebook social channel is experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Apr 10, 11:55 EDT