All Systems Operational
Admin   Operational
Checkout   Operational
Reports and Dashboards   Operational
Storefront   Operational
API & Mobile   Operational
Support   Operational
Third party services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Storefront Response Time ?
Fetching
Admin Response Time ?
Fetching
API Response Time ?
Fetching
Past Incidents
Aug 16, 2018

No incidents reported today.

Aug 15, 2018
Resolved - This incident has been resolved.
Aug 15, 08:37 EDT
Monitoring - Some stores are temporarily unable to purchase USPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected.

We’re working on a solution and will keep you updated.
Aug 15, 08:31 EDT
Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018
Postmortem - Read details
Aug 10, 14:33 EDT
Resolved - This incident has been resolved.
Aug 9, 22:24 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 9, 22:05 EDT
Update - We are continuing to work on a fix for this issue.
Aug 9, 21:40 EDT
Update - We are continuing to work on a fix for this issue.
Aug 9, 21:13 EDT
Update - We are continuing to work on a fix for this issue.
Aug 9, 18:24 EDT
Update - We are continuing to work on a fix for this issue.
Aug 9, 18:23 EDT
Update - We are continuing to work on a fix for this issue.
Aug 9, 18:12 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 9, 18:01 EDT
Investigating - We are currently investigating this issue.
Aug 9, 17:57 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 9, 17:33 EDT
Investigating - We’re experiencing an interruption in service, causing slower than usual page loading for some stores. We’re working to resolve this issue as quickly as possible and will keep you updated.
Aug 9, 17:15 EDT
Resolved - This incident has been resolved.
Aug 9, 16:35 EDT
Monitoring - The search function for the Shopify admin and storefront is degraded. We’re working on a solution and will keep you updated.
Aug 9, 13:50 EDT
Resolved - This incident has been resolved.
Aug 9, 12:54 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 9, 12:44 EDT
Update - We are continuing to work on a fix for this issue.
Aug 9, 12:14 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 9, 12:13 EDT
Investigating - The search function in the Shopify admin and storefront is not loading results. We’re working on a solution and will keep you updated.
Aug 9, 11:59 EDT
Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018
Resolved - This incident has been resolved.
Aug 6, 19:56 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 6, 19:50 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 6, 16:18 EDT
Investigating - Some chat users are having trouble connecting with our chat support system. We’re working on a solution and will keep you updated. In the meantime if you're experiencing an issue, you can reach our support by phone, Twitter DM or by email at support@shopify.com.
Aug 6, 15:57 EDT
Resolved - This incident has been resolved.
Aug 6, 15:24 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 6, 15:13 EDT
Investigating - We're experiencing an interruption in service, causing some stores and admins to be inaccessible. We're working to resolve this issue as quickly as possible and will keep you updated.
Aug 6, 15:00 EDT
Aug 5, 2018

No incidents reported.

Aug 4, 2018
Resolved - This incident has been resolved.
Aug 4, 11:52 EDT
Monitoring - Some stores are temporarily unable to purchase UPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected.

We’re working on a solution and will keep you updated.
Aug 4, 10:31 EDT
Aug 3, 2018

No incidents reported.

Aug 2, 2018

No incidents reported.