All Systems Operational
Admin Operational
Checkout Operational
Reports and Dashboards Operational
Storefront Operational
API & Mobile Operational
Support Operational
Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Storefront Response Time
Fetching
Admin Response Time
Fetching
API Response Time
Fetching
Past Incidents
Mar 25, 2017

No incidents reported today.

Mar 24, 2017

No incidents reported.

Mar 23, 2017
Resolved - This incident has been resolved.
Mar 23, 14:06 EDT
Monitoring - USPS is experiencing an unexpected technical issue. If you've added USPS to a shipping zone, then shipping rates from USPS intermittently aren't appearing at checkout. This may mean some customers can't complete their purchases.

We recommend that you add price-based or weight-based shipping rates or rates from another carrier to shipping zones where USPS is active.

We'll post an update when USPS is back up and running.
Mar 23, 11:37 EDT
Mar 22, 2017

No incidents reported.

Mar 21, 2017
Resolved - All Visa transactions are now processing normally. Thanks for the patience!
Mar 21, 09:08 EDT
Monitoring - Visa transactions for US merchants are recovering
Mar 21, 08:53 EDT
Identified - Visa cards for US based merchants using Shopify Payments and Paypal are being declined.
Mar 21, 08:04 EDT
Investigating - We are experiencing issues with transactions with US issued Visa cards. You can follow the status of the incident at https://status.shopify.com/
Mar 21, 06:28 EDT
Resolved - The scheduled maintenance has been completed. Thanks for your patience!
Mar 21, 08:12 EDT
Monitoring - Shopify admin, and checkout on all sales channels, may be be unavailable for some shops for the next 15 minutes due to planned maintenance. We apologize for the inconvenience and will be fully up and running soon.
Mar 21, 07:13 EDT
Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017
Resolved - The incident with OpenSRS domains has been resolved, further information can be obtained at https://opensrsstatus.com/.
Mar 15, 12:15 EDT
Monitoring - OpenSRS nameservers are experiencing issues. Some shops using Shopify Domains or OpenSRS to provide their domain may be affected. You can follow the status of the incident at https://opensrsstatus.com/
Mar 15, 11:37 EDT
Mar 14, 2017

No incidents reported.

Mar 13, 2017
Resolved - This incident has been resolved.
Mar 13, 09:27 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 09:22 EDT
Identified - The issue has been identified and a fix is being implemented.
Mar 13, 09:20 EDT
Investigating - We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon.
Mar 13, 09:18 EDT
Mar 12, 2017
Resolved - This incident has been resolved.
Mar 12, 01:18 EST
Monitoring - Canada Post is experiencing an unexpected technical issue. This means you can’t buy Canada Post shipping labels in Shopify.

We'll post an update on this page when Canada Post is back up and running.
Mar 12, 00:28 EST
Mar 11, 2017

No incidents reported.