All Systems Operational
Admin   Operational
Checkout   Operational
Reports and Dashboards   Operational
Storefront   Operational
API & Mobile   Operational
Support   Operational
Third party services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Storefront Response Time
Fetching
Admin Response Time
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API Response Time
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Past Incidents
Dec 17, 2017

No incidents reported today.

Dec 16, 2017
Resolved - This incident has been resolved.
Dec 16, 19:06 EST
Monitoring - DHL Express is experiencing an unexpected technical issue. This means you can’t buy DHL Express shipping labels in Shopify.

We'll post an update on this page when DHL Express is back up and running.
Dec 16, 18:50 EST
Dec 15, 2017
Resolved - This incident has been resolved.
Dec 15, 12:51 EST
Monitoring - USPS is experiencing an unexpected technical issue. This means you can’t buy USPS shipping labels in Shopify.

We'll post an update on this page when USPS is back up and running.
Dec 15, 10:59 EST
Resolved - We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Dec 15, 11:33 EST
Monitoring - The issue has been addressed, and we’re currently making sure everything is back up and running.
Dec 15, 11:22 EST
Investigating - We are aware of reports that a small number of shops are experiencing slower than usual checkouts. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Dec 15, 11:19 EST
Resolved - This incident has been resolved.
Dec 15, 01:24 EST
Monitoring - USPS is experiencing an unexpected technical issue. If you've added USPS to a shipping zone, then shipping rates from USPS aren't appearing at checkout. This means that some customers can't complete their purchase.

We recommend that you add rates from another carrier to shipping zones where USPS is active. If there are no carrier services available, add a price-based or weight-based rate.

We'll post an update on this page when USPS is back up and running.
Dec 15, 00:41 EST
Dec 14, 2017

No incidents reported.

Dec 13, 2017
Resolved - We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Dec 13, 17:50 EST
Monitoring - The issue has been addressed, and we’re currently making sure everything is back up and running.
Dec 13, 17:32 EST
Identified - A limited amount of Shopify stores are experiencing issues with their Checkout, Storefront and Admin. We’ve identified the problem with and our operations engineers are currently working on a solution. We’ll have this fixed soon.
Dec 13, 17:19 EST
Resolved - This incident has been resolved.
Dec 13, 12:04 EST
Identified - Google is experiencing an unexpected technical issue that is affecting the Google Shopping Channel. This means you cannot complete initial set up of the channel and existing users will be unable to make changes to products with Google Merchant Center.
Dec 13, 09:54 EST
Dec 12, 2017
Resolved - This incident has been resolved.
Dec 12, 11:20 EST
Monitoring - Canada Post is experiencing an unexpected technical issue. This means you can’t buy Canada Post shipping labels in Shopify.

We'll post an update on this page when Canada Post is back up and running.
Dec 12, 11:10 EST
Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017
Resolved - This incident has been resolved.
Dec 8, 08:17 EST
Monitoring - USPS is experiencing an unexpected technical issue. If you've added USPS to a shipping zone, then shipping rates from USPS aren't appearing at checkout. This means that some customers can't complete their purchase.

We recommend that you add rates from another carrier to shipping zones where USPS is active. If there are no carrier services available, add a price-based or weight-based rate.

We'll post an update on this page when USPS is back up and running.
Dec 8, 07:20 EST
Dec 7, 2017

No incidents reported.

Dec 6, 2017
Resolved - We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Dec 6, 15:06 EST
Monitoring - The issue has been addressed, and we’re currently making sure everything is back up and running.
Dec 6, 15:05 EST
Investigating - We are aware of reports that the Shopify partner dashboard is experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Dec 6, 14:59 EST
Dec 5, 2017
Resolved - We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Dec 5, 16:40 EST
Monitoring - The issue has been addressed, and we’re currently making sure everything is back up and running.
Dec 5, 16:34 EST
Investigating - We are aware of reports that Shopify admin for a small of percentage of shops is experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Dec 5, 16:02 EST
Dec 4, 2017
Resolved - This incident has been resolved.
Dec 4, 15:38 EST
Monitoring - DHL Express is experiencing an unexpected technical issue. This means you can’t buy DHL Express shipping labels in Shopify.

We'll post an update on this page when DHL Express is back up and running.
Dec 4, 15:26 EST
Dec 3, 2017

No incidents reported.