All Systems Operational
Admin Operational
Checkout Operational
Reports and Dashboards Operational
Storefront Operational
API & Mobile Operational
Support Operational
Third party services Operational
Point of Sale ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Storefront Response Time ?
Fetching
Admin Response Time ?
Fetching
API Response Time ?
Fetching
Past Incidents
May 25, 2019

No incidents reported today.

May 24, 2019

No incidents reported.

May 23, 2019
Resolved - This incident has been resolved.
May 23, 17:43 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 23, 16:58 EDT
Update - We are continuing to work on a fix for this issue.
May 23, 15:49 EDT
Identified - The issue has been identified and a fix is being implemented.
May 23, 15:25 EDT
Update - We are continuing to investigate this issue.
May 23, 15:07 EDT
Investigating - Shopify Flow, Webhooks, and Live View are currently experiencing delays for all Shopify stores. We are investigating and will keep you updated.
May 23, 14:50 EDT
Resolved - This incident has been resolved.
May 23, 12:50 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 23, 12:45 EDT
Identified - Some visitors are currently unable to access Shopify Admin and Checkout.
The issue has been identified and a fix is being implemented.
May 23, 12:11 EDT
Investigating - Some merchants are currently unable to access their Shopify Admin as they would see "We were unable to verify that your request originated from Shopify" error message. We are investigating and will keep you updated.
May 23, 11:34 EDT
Resolved - This incident has been resolved.
May 23, 05:26 EDT
Update - We are continuing to monitor for any further issues.
May 23, 03:55 EDT
Monitoring - PayPal is currently experiencing an interruption in their service which is preventing payments from being processed for stores using PayPal payments during checkout. PayPal is working on a solution and we will keep you updated. More information can be found on PayPal's own status page: https://www.paypal-status.com/product/production
May 23, 03:55 EDT
May 22, 2019
Resolved - This incident has been resolved.
May 22, 19:13 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 22, 19:08 EDT
Identified - The issue has been identified and a fix is being implemented.
May 22, 19:01 EDT
Update - We are continuing to investigate this issue.
May 22, 18:58 EDT
Investigating - Some merchants are currently unable to Apps pages of their Shopify Admin. We are investigating and will keep you updated.
May 22, 18:57 EDT
May 21, 2019
Resolved - This incident has been resolved.
May 21, 15:11 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 15:01 EDT
Identified - We have identified the issue and a fix is being implemented.
May 21, 14:47 EDT
Update - We are continuing to investigate this issue.
May 21, 14:47 EDT
Investigating - Some data in the admin and storefront may be inconsistent. For example, updating inventory counts may be delayed.
May 21, 13:50 EDT
May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019
Resolved - This incident has been resolved.
May 16, 15:53 EDT
Monitoring - Some stores are temporarily unable to purchase USPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected.

We’re working on a solution and will keep you updated.
May 16, 15:45 EDT
Resolved - This incident has been resolved.
May 16, 12:29 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 16, 12:03 EDT
Identified - Shopify Flow is currently experiencing delays for all Shopify Plus stores. We have identified the issue and are working on implementing a fix.
May 16, 11:50 EDT
Resolved - We experienced a computer infrastructure failure from 03:57 to 04:07 UTC and again from 04:18 to 4:39 UTC. This failure affected roughly half of all Shopify stores in our US region. During the outage, storefronts and admin were offline for affected stores, and checkouts were unavailable through either online stores or Point of Sale devices. We sincerely apologize for this disruption and we are working to identify the causes of this failure and opportunities to improve our resiliency against similar failures.
May 16, 01:59 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 16, 00:40 EDT
Identified - The issue has been identified and a fix is being implemented.
May 16, 00:19 EDT
Update - We are continuing to investigate this issue.
May 16, 00:08 EDT
Investigating - Some stores are currently inaccessible. We are investigating and will keep you updated.
May 15, 23:58 EDT
May 15, 2019
Resolved - This incident has been resolved.
May 15, 16:42 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 16:25 EDT
Identified - The issue has been identified and a fix is being implemented.
May 15, 16:02 EDT
Investigating - We are currently investigating this issue.
May 15, 15:05 EDT
May 14, 2019

No incidents reported.

May 13, 2019
Resolved - This incident has been resolved.
May 13, 15:48 EDT
Monitoring - Some stores are temporarily unable to purchase USPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected.

We’re working on a solution and will keep you updated.
May 13, 15:11 EDT
May 12, 2019

No incidents reported.

May 11, 2019
Resolved - This incident has been resolved.
May 11, 16:39 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 16:30 EDT
Update - We are continuing to work on a fix for this issue.
May 11, 15:22 EDT
Identified - We were receiving reports of isolated admin login errors from some merchants, identified the root cause and currently working on a resolution.
May 11, 15:18 EDT