All Systems Operational
Admin   Operational
Checkout   Operational
Reports and Dashboards   Operational
Storefront   Operational
API & Mobile   Operational
Support   Operational
Third party services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Storefront Response Time ?
Fetching
Admin Response Time ?
Fetching
API Response Time ?
Fetching
Past Incidents
Feb 17, 2019
Resolved - This incident has been resolved.
Feb 17, 02:20 EST
Monitoring - Some stores are seeing no Fedex shipping rates displayed to customers at checkout. If you use Fedex as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders.

Fedex is working on a solution and we’ll keep you updated.
Feb 17, 01:55 EST
Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019
Resolved - The incident has been identified and resolved successfully
Feb 14, 15:33 EST
Investigating - Some merchants are currently unable to access their Shopify Admin. We are investigating and will keep you updated.
Feb 14, 14:21 EST
Feb 13, 2019
Resolved - This incident has been resolved.
Feb 13, 13:52 EST
Monitoring - A fix has been implemented and we're continuing to monitor the issue.
Feb 13, 13:48 EST
Identified - We have identified the cause of the analytics report delays and are implementing a fix.
Feb 13, 13:35 EST
Investigating - Analytics reports in Shopify admin and Shopify web pages are returning delayed or inaccurate results for some users. We're investigating and will keep you updated.
Feb 13, 12:30 EST
Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019
Resolved - This incident has been resolved.
Feb 10, 23:33 EST
Monitoring - Some stores are seeing no UPS shipping rates displayed to customers at checkout. If you use UPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders.

UPS is working on a solution and we’ll keep you updated.
Feb 10, 23:28 EST
Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019
Resolved - This incident has been resolved.
Feb 7, 21:30 EST
Monitoring - Some stores are seeing no USPS shipping rates displayed to customers at checkout. If you use USPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders.

USPS is working on a solution and we’ll keep you updated.
Feb 7, 18:41 EST
Feb 6, 2019

No incidents reported.

Feb 5, 2019
Resolved - The incident has been resolved.
Feb 5, 14:19 EST
Investigating - PayPal is experiencing an interruption in service preventing payments and refunds from being processed for some stores. We’re working on finding a solution as quickly as possible and will keep you updated.
Feb 5, 13:58 EST
Resolved - The incident has been resolved.
Feb 5, 12:59 EST
Monitoring - A fix has been implemented and we are monitoring the result.
Feb 5, 12:56 EST
Identified - The issue has been identified and a fix is being implemented.
Feb 5, 12:39 EST
Investigating - Some merchants are currently unable to access their Shopify Admin. We are investigating and will keep you updated.
Feb 5, 12:35 EST
Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.