All Systems Operational
Admin Operational
Checkout Operational
Reports and Dashboards Operational
Storefront Operational
API & Mobile Operational
Support Operational
Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We are running a scheduled maintenance on core system components. There will be a brief period of downtime, but we do not anticipate more than 10 minutes, and we are taking all efforts to minimize the length of this window. We apologize in advance for any impact these activities may have.
Posted on Sep 21, 17:47 EDT
System Metrics Month Week Day
Storefront Response Time
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Admin Response Time
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API Response Time
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Past Incidents
Sep 25, 2016

No incidents reported today.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016

No incidents reported.

Sep 21, 2016

No incidents reported.

Sep 20, 2016
Resolved - We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Sep 20, 12:05 EDT
Investigating - We’ve identified the problem with the processing of payments and our operations engineers are currently working on a solution. Some payments are delayed by about 5 minutes. We’ll have this fixed soon.
Sep 20, 11:58 EDT
Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016
Resolved - This incident has been resolved.
Sep 17, 21:51 EDT
Monitoring - The issue has been addressed, and we’re currently making sure everything is back up and running.
Sep 17, 21:40 EDT
Investigating - We’ve identified a problem with our bulk discount creation application and our operations engineers are currently working on a solution. We’ll have this fixed soon.
Sep 17, 20:47 EDT
Sep 16, 2016

No incidents reported.

Sep 15, 2016
Resolved - This incident has been resolved.
Sep 15, 07:42 EDT
Update - The maintenance is now complete. Thanks for your patience!
Sep 15, 07:42 EDT
Monitoring - Shopify admin, and checkout on all sales channels, may be be unavailable for some shops for the next 15 minutes due to planned maintenance. We apologize for the inconvenience and will be fully up and running soon.
Sep 15, 07:18 EDT
Sep 14, 2016
Resolved - The maintenance has finished. Thanks for your patience.
Sep 14, 07:32 EDT
Monitoring - Shopify admin, and checkout on all sales channels, may be be unavailable for some shops for the next 15 minutes due to planned maintenance. We apologize for the inconvenience and will be fully up and running soon.
Sep 14, 07:00 EDT
Sep 13, 2016

No incidents reported.

Sep 12, 2016

No incidents reported.

Sep 11, 2016

No incidents reported.