All Systems Operational
Admin Operational
Checkout Operational
Reports and Dashboards Operational
Storefront Operational
API & Mobile Operational
Support Operational
Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Storefront Response Time
Fetching
Admin Response Time
Fetching
API Response Time
Fetching
Past Incidents
Dec 8, 2016

No incidents reported today.

Dec 7, 2016
Resolved - USPS have resolved their unexpected technical issue. USPS Shipping rates are now fully available.
Dec 7, 19:01 EST
Monitoring - USPS is experiencing an unexpected technical issue. If you've added USPS to a shipping zone, then shipping rates from USPS aren't appearing at checkout. This may mean some customers can't complete their purchases.

We recommend that you add price-based or weight-based shipping rates or rates from another carrier to shipping zones where USPS is active.

We'll post an update when USPS is back up and running.
Dec 7, 18:27 EST
Dec 6, 2016
Resolved - This incident has been resolved.
Dec 6, 15:26 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 6, 15:18 EST
Identified - Authorize.net gateway is experiencing issues. All shops using this gateway will experience checkout issues.
Dec 6, 15:10 EST
Dec 5, 2016

No incidents reported.

Dec 4, 2016

No incidents reported.

Dec 3, 2016

No incidents reported.

Dec 2, 2016

No incidents reported.

Dec 1, 2016
Resolved - This incident has been resolved.
Dec 1, 15:07 EST
Investigating - We are aware of reports that some customers on some shops are unable to add products to their cart. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Dec 1, 14:45 EST
Nov 30, 2016
Resolved - This incident has been resolved.
Nov 30, 19:15 EST
Monitoring - Payflow is intermittently unable to process payments at this time.

Visit the Payflow status page for more information about this issue.
Nov 30, 18:53 EST
Resolved - This incident has been resolved.
Nov 30, 19:08 EST
Monitoring - Visit the Authorize.net status page for more information about this issue.
Nov 30, 18:51 EST
Investigating - Authorize.net is intermittently unable to process payments at this time.

Visit the Authorize.net status page for more information about this issue.
Nov 30, 18:48 EST
Nov 29, 2016
Resolved - This incident has been resolved.
Nov 29, 21:53 EST
Investigating - Canada Post is experiencing an unexpected technical issue. This means you can’t buy Canada Post shipping labels in Shopify.

We'll post an update on this page when Canada Post is back up and running.
Nov 29, 19:01 EST
Resolved - This incident has been resolved.
Nov 29, 16:46 EST
Investigating - We are aware of reports that Shopify checkout for some shops is experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Nov 29, 16:40 EST
Resolved - This incident has been resolved.
Nov 29, 02:48 EST
Monitoring - Our Engineers have identified and implemented a fix, we are continuing to monitor the delays.
Nov 29, 02:04 EST
Investigating - We are aware of reports that Shopify outbound email for some shops is experiencing delays. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Nov 29, 00:58 EST
Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016

No incidents reported.

Nov 24, 2016

No incidents reported.