All Systems Operational
Admin   Operational
Checkout   Operational
Reports and Dashboards   Operational
Storefront   Operational
API & Mobile   Operational
Support   Operational
Third party services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Storefront Response Time ?
Fetching
Admin Response Time ?
Fetching
API Response Time ?
Fetching
Past Incidents
Nov 19, 2018
Resolved - This incident has been resolved.
Nov 19, 11:45 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 11:33 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 19, 10:35 EST
Investigating - Some Shopify storefronts are intermittently not accessible. We are investigating and will keep you updated.
Nov 19, 10:17 EST
Nov 18, 2018

No incidents reported.

Nov 17, 2018
Resolved - This incident has been resolved.
Nov 17, 11:34 EST
Monitoring - We are currently monitoring an issue where Paypal Payflow is displaying intermittent error messages when processing customer payments for some stores, though payments are still being processed. We're monitoring and will keep you updated.
Nov 17, 05:03 EST
Nov 16, 2018

No incidents reported.

Nov 15, 2018
Resolved - This incident has been resolved.
Nov 15, 00:04 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 23:53 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 14, 18:10 EST
Investigating - Some third party applications are experiencing intermittent service interruptions. We are investigating and will keep you updated.
Nov 14, 16:52 EST
Nov 14, 2018
Resolved - This incident has been resolved.
Nov 14, 11:52 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 11:11 EST
Investigating - Some merchants are currently experiencing errors in Shopify Admin and lower checkout rates. We are investigating and will keep you updated.
Nov 14, 11:02 EST
Nov 13, 2018
Resolved - This incident has been resolved.
Nov 13, 16:23 EST
Update - We are continuing to monitor for any further issues.
Nov 13, 16:09 EST
Monitoring - We’re currently experiencing elevated error rates when attempting refunds, completing account setup, or changing account information with Shopify Payments. All attempts are safe to try again.
Nov 13, 16:05 EST
Nov 12, 2018
Resolved - This incident has been resolved.
Nov 12, 10:52 EST
Monitoring - Some stores are temporarily unable to purchase UPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected.

We’re working on a solution and will keep you updated.
Nov 12, 10:44 EST
Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018
Resolved - This incident has been resolved.
Nov 9, 15:12 EST
Monitoring - UPS shipping label purchasing is working. Tracking may be delayed for order updates.
Nov 9, 14:29 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 9, 13:59 EST
Monitoring - UPS Shipping Labels are currently unavailable for purchase. Shops using custom UPS accounts for shipping rates at checkout are unable to display those rates. Merchants are currently unable to register UPS accounts via Shopify. UPS shipping rates via Shopify Shipping (non-BYOA) are unaffected.
Nov 9, 12:50 EST
Resolved - This incident has been resolved.
Nov 9, 14:48 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 9, 14:32 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 9, 13:31 EST
Investigating - Shopify’s search infrastructure is experiencing an interruption of service which is affecting a small number of stores. We are investigating and will keep you updated.
Nov 9, 12:53 EST
Nov 8, 2018
Resolved - This incident has been resolved.
Nov 8, 22:11 EST
Monitoring - Some stores are temporarily unable to purchase UPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected.

We’re working on a solution and will keep you updated.
Nov 8, 21:25 EST
Nov 7, 2018

No incidents reported.

Nov 6, 2018
Resolved - This incident has been resolved.
Nov 6, 16:24 EST
Monitoring - Some stores are seeing no UPS shipping rates displayed to customers at checkout. If you use UPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders.

UPS is working on a solution and we’ll keep you updated.
Nov 6, 16:23 EST
Resolved - This incident has been resolved.
Nov 6, 16:23 EST
Monitoring - Some stores are temporarily unable to purchase UPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected.

We’re working on a solution and will keep you updated.
Nov 6, 16:21 EST
Nov 5, 2018
Resolved - This incident has been resolved.
Nov 5, 13:00 EST
Monitoring - The problem has been addressed, and we’re making sure everything is running smoothly.
Nov 5, 12:17 EST
Update - We are continuing to work on a fix for this issue.
Nov 5, 11:59 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 5, 11:23 EST
Investigating - Some stores are having trouble loading pages in their Shopify admin or storefront. We’re working on a solution and will keep you updated.
Nov 5, 10:54 EST