All Systems Operational
Admin Operational
Checkout Operational
Reports and Dashboards Operational
Storefront Operational
API & Mobile Operational
Support Operational
Third party services Operational
Point of Sale ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Storefront Response Time ?
Fetching
Admin Response Time ?
Fetching
API Response Time ?
Fetching
Past Incidents
Dec 5, 2019

No incidents reported today.

Dec 4, 2019
Resolved - This incident has been resolved.
Dec 4, 19:04 EST
Identified - The issue has been identified and a fix is being implemented.
Dec 4, 17:35 EST
Investigating - We are aware that checkout on some stores cannot proceed past the shipping page. We are actively investigating the issue.
Dec 4, 17:13 EST
Resolved - This incident has been resolved.
Dec 4, 18:04 EST
Investigating - We are currently investigating this issue.
Dec 4, 17:30 EST
Dec 3, 2019
Resolved - This incident has been resolved.
Dec 3, 10:51 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 10:49 EST
Investigating - We are currently investigating this issue.
Dec 3, 10:41 EST
Dec 2, 2019
Resolved - This incident has been resolved.
Dec 2, 17:50 EST
Update - We're continuing to monitor while FedEx works to find a solution for this issue.
Dec 2, 17:30 EST
Monitoring - FedEx shipping rates are intermittently unavailable to customers at checkout. FedEx is working on a solution and we'll keep you updated.

If you use FedEx as your primary shipping method, you will need to add rates from other carriers or create flat shipping rates so that customers can complete orders. See our shipping rates help doc: https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/setting-up-shipping-rates or reach out to Shopify Support at https://help.shopify.com for assistance.
Dec 2, 11:31 EST
Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019
Resolved - This incident has been resolved.
Nov 28, 16:55 EST
Update - We are continuing to monitor and we'll keep you updated.
Nov 28, 14:57 EST
Monitoring - Facebook are working on a solution and we'll keep you updated.
Nov 28, 12:10 EST
Investigating - The Facebook sales channel is temporarily not syncing for some stores. We’re investigating and will keep you updated.
Nov 28, 10:41 EST
Nov 27, 2019

No incidents reported.

Nov 26, 2019
Resolved - This incident has been resolved.
Nov 26, 06:40 EST
Monitoring - We have identified the problem and deployed a fix. We'll keep monitoring the issue.
Nov 26, 05:37 EST
Update - The search function in Shopify admin is returning inaccurate results for some users. We’re investigating and will keep you updated.
Nov 26, 05:22 EST
Investigating - We are currently seeing new items missing from the searches within the admin. We are investigating the issue.
Nov 26, 05:20 EST
Nov 25, 2019
Resolved - This incident has been resolved.
Nov 25, 16:34 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 15:13 EST
Update - We are continuing to investigate this issue.
Nov 25, 15:01 EST
Investigating - We are currently investigating this issue.
Nov 25, 14:46 EST
Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.

Nov 22, 2019

No incidents reported.

Nov 21, 2019

No incidents reported.