Shopify Status

All Systems Operational

Admin Operational

Checkout Operational

Reports and Dashboards Operational

Storefront Operational

API & Mobile Operational

Support Operational

Third party services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Storefront Response Time

Fetching

Admin Response Time

Fetching

API Response Time

Fetching

Past Incidents

Jun 23, 2018

No incidents reported today.

Jun 22, 2018

Search returning outdated results on Shopify admin and Shopify web pages

Resolved - Search results should be up-to-date.
Jun 22, 14:48 EDT

Monitoring - A fix has been implemented and we're watching until the results catch up to realtime.
Jun 22, 14:17 EDT

Investigating - The search function in the Shopify admin and on Shopify web pages is returning outdated results. We’re working on a solution and will keep you updated.
Jun 22, 13:55 EDT

Jun 21, 2018

Some customers may be unable to login to the Admin

Resolved - This incident has been resolved.
Jun 21, 12:18 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 21, 12:11 EDT

Identified - The issue has been identified and a fix is being implemented.
Jun 21, 12:07 EDT

Investigating - Some customers are having trouble to login to their Shopify admin. We’re working on a solution and will keep you updated.
Jun 21, 11:58 EDT

Jun 20, 2018

Checkout completion blocked for stores using some currencies

Resolved - This incident has been resolved.
Jun 20, 21:34 EDT

Monitoring - Issue is addressed
Jun 20, 21:13 EDT

Identified - We're working on a fix to address the issue…
Jun 20, 19:38 EDT

Investigating - We are experiencing an interruption in service preventing checkouts from being completed for some stores using currencies like Icelandic krón, Paraguayan guaraní and Chilean peso. We’re working on a solution and will keep you updated.
Jun 20, 18:24 EDT

Checkout completion delayed for some stores

Resolved - This incident has been resolved.
Jun 20, 16:14 EDT

Update - The best way to temporarily fix the issue while we further investigate is to either: (1) unpublish your line item script in the Script Editor app, or (2) disable Avalara and have Shopify calculate taxes on the checkout instead
Jun 20, 15:43 EDT

Identified - We are experiencing issues for Shopify Plus merchants using Avalara and publishing line item scripts at the same time.
Jun 20, 13:19 EDT

Slow page loading on some stores

Resolved - This incident has been resolved.
Jun 20, 16:09 EDT

Monitoring - Root issue is fixed… all is back to normal and webhooks are catching up. We're monitoring.
Jun 20, 15:41 EDT

Identified - There are some delays on webhooks as well. We have identified the problem and are working on resolving it as quickly as possible.
Jun 20, 15:18 EDT

Investigating - We’re experiencing an interruption in service, causing slower than usual page loading for some stores. We are also experiencing reduced service around apps and development store features. We’re working to resolve this issue as quickly as possible and will keep you updated.
Jun 20, 13:57 EDT

Jun 19, 2018

No incidents reported.

Jun 18, 2018

Apps not loading in some shops' Admin section

Resolved - This incident has been resolved.
Jun 18, 21:15 EDT

Investigating - Some stores are having trouble loading installed apps in the admin. We’re working on a solution and will keep you updated.
Jun 18, 20:04 EDT

Jun 17, 2018

Some stores unable to purchase USPS shipping labels.

Resolved - This incident has been resolved.
Jun 17, 09:24 EDT

Monitoring - Some stores are temporarily unable to purchase USPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected.

We’re working on a solution and will keep you updated.
Jun 17, 07:27 EDT

Jun 16, 2018

Interruption in service for a small subset of stores

Resolved - This incident has been resolved.
Jun 16, 15:40 EDT

Update - Service has returned to normal and we are continuing to monitor it.
Jun 16, 12:56 EDT

Investigating - We’re experiencing an interruption in service, causing a small subset of stores to be intermittently inaccessible. We’re working to resolve this issue as quickly as possible and will keep you updated.
Jun 16, 12:20 EDT

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.