All Systems Operational
Admin Operational
Checkout Operational
Reports and Dashboards Operational
Storefront Operational
API & Mobile Operational
Support Operational
Third party services Operational
Point of Sale ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Storefront Response Time ?
Fetching
Admin Response Time ?
Fetching
API Response Time ?
Fetching
Past Incidents
Jun 25, 2019

No incidents reported today.

Jun 24, 2019
Resolved - Between 1:28am EDT and 6:15am EDT, we experienced Cash on Delivery gateway issues, affecting checkouts in India. A fix was implemented at 6:15am EDT which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Jun 24, 07:30 EDT
Monitoring - The issue has been resolved and COD gateway is working normally.
Jun 24, 06:15 EDT
Update - We are continuing to work on a fix for this issue.
Jun 24, 05:59 EDT
Identified - We’ve identified the problem impacting checkouts via COD gateway and we’re working on a solution.
Jun 24, 03:26 EDT
Investigating - We are currently investigating an issue where COD gateway is preventing payments from being processed for some stores in India. We’re working on a solution and will keep you updated.
Jun 24, 01:28 EDT
Jun 23, 2019

No incidents reported.

Jun 22, 2019

No incidents reported.

Jun 21, 2019

No incidents reported.

Jun 20, 2019
Resolved - This incident has been resolved.
Jun 20, 12:23 EDT
Update - We are continuing to monitor for any further issues.
Jun 20, 12:22 EDT
Update - We are continuing to monitor for any further issues.
Jun 20, 12:10 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 20, 12:07 EDT
Update - We are continuing to investigate this issue.
Jun 20, 12:04 EDT
Investigating - Some Shopify storefronts are temporarily not accessible. We are investigating and will keep you updated.
Jun 20, 12:01 EDT
Jun 19, 2019

No incidents reported.

Jun 18, 2019

No incidents reported.

Jun 17, 2019

No incidents reported.

Jun 16, 2019
Resolved - This incident has been resolved.
Jun 16, 19:10 EDT
Monitoring - Our engineers have shipped a fix. We are monitoring the systems and will keep you updated.
Jun 16, 18:32 EDT
Identified - Some Partners are having trouble loading parts of the partner dashboard. Displayed data could be outdated. We are investigating and will keep you updated.
Jun 16, 18:20 EDT
Jun 15, 2019

No incidents reported.

Jun 14, 2019
Resolved - This incident has been resolved.
Jun 14, 14:35 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 14:20 EDT
Update - We are continuing to investigate this issue.
Jun 14, 14:08 EDT
Update - We are continuing to investigate this issue.
Jun 14, 13:58 EDT
Investigating - Some merchants are currently unable to access their Shopify Admin. We are investigating and will keep you updated. Storefront may also be impacted
Jun 14, 13:38 EDT
Resolved - This incident has been resolved.
Jun 14, 13:46 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 13:10 EDT
Update - Some pages not loading for some visitors. This may include Flow, Themes, App Store, and Shopify Pay. Flows are currently delayed. Digital Downloads are also impacted. Shopify Billing may also experience timeouts. Shipping rates and label purchases may also encounter errors. We are implementing a fix and will keep you updated.
Jun 14, 12:37 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 14, 12:07 EDT
Investigating - Some pages not loading for some visitors. This may include Flow, Themes, App Store, and Shopify Pay. Flows are currently delayed. We’re investigating and will keep you updated.
Jun 14, 11:59 EDT
Jun 13, 2019

No incidents reported.

Jun 12, 2019
Resolved - The incident has been resolved.
Jun 12, 17:30 EDT
Investigating - Some merchants and partners are currently unable to log into their Shopify account. We are investigating and will keep you updated.
Jun 12, 16:30 EDT
Jun 11, 2019

No incidents reported.