Shopify Status

All Systems Operational

Admin Operational

Checkout Operational

Reports and Dashboards Operational

Storefront Operational

API & Mobile Operational

Support Operational

Third party services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Storefront Response Time

Fetching

Admin Response Time

Fetching

API Response Time

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Past Incidents

Feb 17, 2019

Fedex shipping rates not available at checkout

Resolved - This incident has been resolved.
Feb 17, 02:20 EST

Monitoring - Some stores are seeing no Fedex shipping rates displayed to customers at checkout. If you use Fedex as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders.

Fedex is working on a solution and we’ll keep you updated.
Feb 17, 01:55 EST

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

Admin not loading correctly for some stores

Resolved - The incident has been identified and resolved successfully
Feb 14, 15:33 EST

Investigating - Some merchants are currently unable to access their Shopify Admin. We are investigating and will keep you updated.
Feb 14, 14:21 EST

Feb 13, 2019

Analytics and reports not loading correctly

Resolved - This incident has been resolved.
Feb 13, 13:52 EST

Monitoring - A fix has been implemented and we're continuing to monitor the issue.
Feb 13, 13:48 EST

Identified - We have identified the cause of the analytics report delays and are implementing a fix.
Feb 13, 13:35 EST

Investigating - Analytics reports in Shopify admin and Shopify web pages are returning delayed or inaccurate results for some users. We're investigating and will keep you updated.
Feb 13, 12:30 EST

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

UPS shipping rates not available at checkout

Resolved - This incident has been resolved.
Feb 10, 23:33 EST

Monitoring - Some stores are seeing no UPS shipping rates displayed to customers at checkout. If you use UPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders.

UPS is working on a solution and we’ll keep you updated.
Feb 10, 23:28 EST

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

USPS shipping rates not available at checkout

Resolved - This incident has been resolved.
Feb 7, 21:30 EST

Monitoring - Some stores are seeing no USPS shipping rates displayed to customers at checkout. If you use USPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders.

USPS is working on a solution and we’ll keep you updated.
Feb 7, 18:41 EST

Feb 6, 2019

No incidents reported.

Feb 5, 2019

PayPal is experiencing an interruption in service

Resolved - The incident has been resolved.
Feb 5, 14:19 EST

Investigating - PayPal is experiencing an interruption in service preventing payments and refunds from being processed for some stores. We’re working on finding a solution as quickly as possible and will keep you updated.
Feb 5, 13:58 EST

Admin not accessible

Resolved - The incident has been resolved.
Feb 5, 12:59 EST

Monitoring - A fix has been implemented and we are monitoring the result.
Feb 5, 12:56 EST

Identified - The issue has been identified and a fix is being implemented.
Feb 5, 12:39 EST

Investigating - Some merchants are currently unable to access their Shopify Admin. We are investigating and will keep you updated.
Feb 5, 12:35 EST

Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.