All Systems Operational
Admin Operational
Checkout Operational
Reports and Dashboards Operational
Storefront Operational
API & Mobile Operational
Support Operational
Third party services Operational
Point of Sale ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Storefront Response Time ?
Fetching
Admin Response Time ?
Fetching
API Response Time ?
Fetching
Past Incidents
Jul 15, 2019

No incidents reported today.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019
Resolved - This incident has been resolved.
Jul 10, 19:02 EDT
Monitoring - Shopify Payments has stabilized again. We are monitoring it to make that continues working correctly.
Jul 10, 18:57 EDT
Update - We are currently investigating an issue where Shopify Payments is experiencing an interruption in service preventing payments from being processed for some stores and/or displaying error messages when processing customer payments for some stores. We’re working on a solution and will keep you updated.
Jul 10, 18:29 EDT
Investigating - We are continuing to investigate this issue.
Jul 10, 17:15 EDT
Resolved - This incident has been resolved.
Jul 10, 16:26 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 16:20 EDT
Update - We are continuing to work on a fix for this issue.
Jul 10, 15:17 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 10, 14:25 EDT
Update - We are continuing to investigate this issue.
Jul 10, 14:17 EDT
Investigating - We are investigating an issue which impacts the ability select some dropdown menu items within the admin. Some impacted areas include adding product/customer tags, selecting columns in the bulk editor or selecting shipping packages.
Jul 10, 14:00 EDT
Resolved - This incident has been resolved.
Jul 10, 13:11 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 13:08 EDT
Update - We are continuing to investigate this issue.
Jul 10, 12:57 EDT
Investigating - We are currently investigating an issue where Shopify Payments is experiencing an interruption in service preventing payments from being processed for some stores and/or displaying error messages when processing customer payments for some stores. We’re working on a solution and will keep you updated.
Jul 10, 12:54 EDT
Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019
Resolved - This incident has been resolved.
Jul 5, 19:21 EDT
Monitoring - Some stores are seeing no UPS shipping rates displayed to customers at checkout. If you use UPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders.

UPS is working on a solution and we’ll keep you updated.
Jul 5, 17:33 EDT
Jul 4, 2019

No incidents reported.

Jul 3, 2019

No incidents reported.

Jul 2, 2019
Resolved - This incident has been resolved.
Jul 2, 15:46 EDT
Monitoring - A fix is being implemented.
Jul 2, 15:29 EDT
Update - We are continuing to work on a fix for this issue.
Jul 2, 14:27 EDT
Identified - Issue has been identified. Currently working on fixing it.
Jul 2, 14:26 EDT
Investigating - Shopify Flow is currently delayed for all Shopify Plus stores. We are investigating and will keep you updated.
Jul 2, 13:42 EDT
Resolved - This incident has been resolved.
Jul 2, 11:06 EDT
Update - We are continuing to monitor for any further issues.
Jul 2, 10:56 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 10:50 EDT
Update - The majority of stores have recovered and are processing checkouts. We are continuing to work on restoring service for the remaining shops.
Jul 2, 10:39 EDT
Identified - Some stores have recovered and are processing checkouts. We are continuing to work on restoring service for the remaining shops.
Jul 2, 10:29 EDT
Update - We are continuing to investigate this issue.
Jul 2, 10:25 EDT
Update - Online Shopify POS features are not available during this outage, including credit/debit payments, apps and customer management. We are investigating and will keep you updated.
Jul 2, 10:16 EDT
Update - Wholesale and Launchpad may not be accessible for some stores. We are investigating and will keep you updated.
Jul 2, 10:16 EDT
Update - We are continuing to investigate this issue.
Jul 2, 10:11 EDT
Update - A major problem with North American Internet infrastructure is affecting most Shopify stores. Storefronts and checkout are unavailable for affected stores. We are working on restoring service and will continue to keep you updated.
Jul 2, 10:11 EDT
Update - We are continuing to investigate this issue.
Jul 2, 10:07 EDT
Update - We are continuing to investigate this issue.
Jul 2, 10:05 EDT
Update - Some merchants are currently unable to access their Shopify Admin. We are investigating and will keep you updated.
Jul 2, 09:59 EDT
Investigating - Some Shopify storefronts are temporarily not accessible. We are investigating and will keep you updated.
Jul 2, 09:51 EDT
Jul 1, 2019

No incidents reported.