Shopify Status

Jan 29, 2020

No incidents reported today.

Jan 28, 2020

No incidents reported.

Jan 27, 2020

No incidents reported.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

Checkout completion delayed for some stores

Resolved - This incident has been resolved.
Jan 25, 15:16 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 25, 15:11 EST

Investigating - We are experiencing an interruption in service preventing payments from being processed for some stores. Online store checkouts will remain in our queue and buyers will be notified once payments are complete. Checkouts from other sales channels, including Point of Sale (POS), may be unavailable during this time. We are investigating and will keep you updated.
Jan 25, 15:05 EST

PayPal not processing payments

Resolved - This incident has been resolved.
Jan 25, 15:13 EST

Monitoring - We are currently monitoring an issue where PayPal is experiencing an interruption in service preventing payments from being processed for some stores. We’re working on a solution PayPal and will keep you updated.
Jan 25, 14:48 EST

Jan 24, 2020

No incidents reported.

Jan 23, 2020

Shopify storefronts not loading correctly for some stores

Resolved - Some Shopify storefronts may not have been loading correctly. The problem has now been resolved.
Jan 23, 18:00 EST

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

Failures with Shopify Shipping, Shopify Pay and Admin access

Resolved - This incident has been resolved.
Jan 20, 09:53 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 09:46 EST

Investigating - We are currently investigating this issue.
Jan 20, 09:31 EST

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

Checkout completion delayed for some stores

Resolved - This incident has been resolved.
Jan 17, 07:57 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 17, 07:52 EST

Investigating - We are experiencing an interruption in service preventing payments from being processed for some stores. Online store checkouts will remain in our queue and buyers will be notified once payments are complete. Checkouts from other sales channels, including Point of Sale (POS), may be unavailable during this time. We are investigating and will keep you updated.
Jan 17, 07:37 EST

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.