Resolved -
This incident has been resolved.
Apr 18, 19:44 EDT
Monitoring -
The problem is being addressed, and we’re making sure everything is running smoothly.
Apr 18, 17:08 EDT
Identified -
We’re experiencing an interruption in service, causing some stores to be inaccessible. We’re working to resolve this issue as quickly as possible and will keep you updated.
Apr 18, 16:35 EDT
Resolved -
This incident has been resolved.
Apr 16, 15:10 EDT
Monitoring -
Some stores are temporarily unable to purchase Canada Post shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected.
We’re working on a solution and will keep you updated.
Apr 16, 13:13 EDT
Resolved -
This incident has been resolved.
Apr 16, 13:13 EDT
Monitoring -
Some stores are seeing no Canada Post shipping rates displayed to customers at checkout. If you use Canada Post as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders.
Canada Post is working on a solution and we’ll keep you updated.
Apr 16, 13:12 EDT
Resolved -
This incident has been resolved.
Apr 16, 13:12 EDT
Monitoring -
Some stores are temporarily unable to purchase Canada Post shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected.
We’re working on a solution and will keep you updated.
Apr 16, 09:55 EDT
Resolved -
This incident has been resolved.
Apr 13, 19:59 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 13, 19:29 EDT
Identified -
The issue has been identified and a fix is being implemented.
Apr 13, 18:16 EDT
Investigating -
The search function in the Shopify admin is returning inaccurate results. We’re working on a solution and will keep you updated.
Apr 13, 18:09 EDT
Resolved -
This incident has been resolved.
Apr 13, 11:27 EDT
Monitoring -
The issue has been resolved.
Apr 13, 11:22 EDT
Identified -
Email from some stores are delayed, this includes new order notifications for buyers and merchants as well as fulfillment request emails. We’re working on a solution and will keep you updated.
Apr 13, 10:38 EDT
Resolved -
This incident has been resolved.
Apr 11, 14:31 EDT
Investigating -
We’re experiencing a delay in webhook processing. We’re working to resolve this issue as quickly as possible and will keep you updated.
Apr 11, 12:51 EDT
Resolved -
This incident has been resolved.
Apr 11, 12:07 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 11, 12:03 EDT
Identified -
The issue has been identified and a fix is being implemented.
Apr 11, 12:01 EDT
Investigating -
We’re experiencing an interruption in service, causing some stores to be inaccessible. We’re working to resolve this issue as quickly as possible and will keep you updated.
Apr 11, 11:56 EDT